TrekkSoft Status

All Systems Operational

TrekkSoft Backoffice Operational

TrekkSoft API Operational

TrekkSoft Mobile App (mPOS) Operational

POS Desk Operational

TrekkSoft Website Builder Operational

TrekkSoft Knowledge Base Operational

Payyo - Payment Gateway Operational

ExperienceBank - Channel Manager Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2025

No incidents reported today.

Jul 1, 2025

Incident registered

Resolved - The incident has been resolved, and all TrekkSoft functionalities are operating as expected.

The intermittent failure was due to a database overload. A more detailed explanation of the incident will be shared as soon as possible.

We sincerely apologize once again for any inconvenience caused.
Jul 1, 09:07 CEST

Monitoring - The system has been stable and fully operational since 10:15 PM CEST on June 30. We will continue to monitor the situation closely and provide a more detailed update later today.
Jul 1, 07:55 CEST

Investigating - We are currently experiencing intermittent system failures due to a database overload.

As a result, you may encounter issues accessing the backoffice or receiving bookings online.

Our team is actively working to resolve the issue, and we apologize for any inconvenience this may cause
Jun 30, 22:06 CEST

Jun 30, 2025

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

Registered issue: Booking notifications failure

Resolved - The incident has been resolved and booking notifications are being delivered as expected. As mentioned, the root cause seemed to be related to an issue in one of our systems.

We sincerely apologize once again for any inconvenience caused.
Jun 19, 17:02 CEST

Monitoring - The notification emails that where not sent are being sent. The root cause of the issue was a problem with one of our systems. We will keep monitoring the situation
Jun 19, 14:42 CEST

Investigating - We are currently experiencing an issue with bookings notifications delivery. Notifications look delivered on our end but actually not received.

Our developers are already investigating the root cause of the issue.

We're sorry for any inconvenience this has caused and appreciate your patience as we work to fix it. We'll keep you updated on our progress.
Jun 19, 13:40 CEST

Jun 18, 2025

No incidents reported.